Sherlock・Hidden Object・Match 3
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
After the 1.51.5103 game update, our Squad members did not receive their rewards for the Dog Race competition - Our Technical Team is aware of the problem, and they are currently working out the solution to deliver the missing reward to your game. We will keep you updated on this matter via our help desk and notify you by email.
- Status:
- Investigating
- Players experiencing this issue:
- 11
- Resolution Expected:
- 24/Dec/2024
- First Reported:
- 16/Dec/2024
Some locations are unresponsive when I click on them - Try reinstalling the game (only if you remember your credentials or you have linked your G5 Friends account to an e-mail address). If the problem persists, please contact us at support@g5.com with the detailed description of the problem.
- Status:
- Investigating
- Players experiencing this issue:
- 1721
- Resolution Expected:
- 31/Dec/2024
- First Reported:
- 16/Jul/2023