

Sherlock・Hidden Object・Match 3
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - In the 1.55.5502 update, I have noticed that some collections were removed from the Collections tab - This issue is not a bug, but rather expected game behavior. In the 1.55.5502 update, we removed some older collections from the game, along with implementing other improvements and fixes. The collections will also be removed from the Artifacts collection tab in the next update.
- Status:
- Fixed
- Players experiencing this issue:
- 89
- Resolution Expected:
- Expected game behavior
- First Reported:
- 02/Apr/2025
Some locations are unresponsive when I click on them - Try reinstalling the game (only if you remember your credentials or you have linked your G5 Friends account to an e-mail address). If the problem persists, please contact us at support@g5.com with the detailed description of the problem.
- Status:
- Investigating
- Players experiencing this issue:
- 2471
- Resolution Expected:
- 30/Apr/2025
- First Reported:
- 16/Jul/2023