Hidden City®: Hidden Objects & Pictures
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - In the 1.77.7700 game version, the points earned are not registered correctly during the Order's Chest mini-event - To apply the fix, update the app to the latest 1.77.7701 version using your preferred store.
- Status:
- Fixed
- Players experiencing this issue:
- 62
- Resolution Expected:
- 08/Nov/2024
- First Reported:
- 05/Nov/2024
My game progress was reset - Contact our Support Team at support@g5.com and provide more details on the issue, as well as your G5 Friends Login and IDFA number. After that, please don't launch the game until our support specialists notify you.
- Status:
- Investigating
- Players experiencing this issue:
- 2813
- Resolution Expected:
- 02/Dec/2024
- First Reported:
- 04/Feb/2023